It seems to be a very specific 1.4 or 1.5mbps throttling which is consistent with speeds ATT allows for video content. Obviously we hit the cap very high on but weve never been throttled until last month. My LTE speeds with Verizon a week ago were 25mbps+. So we have the family unlimited plan and we use both my wifes phone and my own for wi-fi and streaming (there is only one internet service in our town and they are so horrible it makes you want to throw up). 130RNE I don’t think it is a general network issue. It will be deposited into a fund to provide partial refunds to both current and former customers who had signed up for unlimited plans prior to 2011 but had their data speeds reduced, or “throttled” by AT&T when their usage went past a certain threshold.Ĭhopra said he would push for big companies to be held responsible for failing to live up to agreements. I can only turn cellular data on or off completely. The $60m represents a small sum for AT&T, which had revenues of over $170bn last year. “While it seems obvious, it bears repeating that internet providers must tell people about any restrictions on the speed or amount of data promised,” he said in a statement. Netflix’s website says that watching its shows uses about 1 gigabyte per hour of standard definition video.Īndrew Smith, director of the FTC’s Bureau of Consumer Protection, said AT&T made promises it did not keep. AT&T Customers Who Had Throttled Data Could Get FTC Payout Jonathan Weiss/Shutterstock (Licensed) AT&T customers who had data throttled without notice could receive payment from FTC The FTC. The FTC alleged that AT&T would begin to throttle “unlimited” customers’ data use after they used as little as 2 gigabytes of data in a month. The company had fought the FTC in court, saying it had no jurisdiction to bring the case, but lost in 2018. “Even though it has been years since we applied this network management tool in the way described by the FTC, we believe this is in the best interests of consumers,” AT&T said in an emailed statement. “AT&T’s bait-and-switch scam is a good window into the many harms that result from dominant companies operating without the discipline of meaningful competition,” Chopra said in a statement.Īs part of the settlement of the 2014 complaint, AT&T is also prohibited from making any representation about the speed or amount of its mobile data, without also disclosing any material restrictions on the data.ĪT&T issued a brief statement acknowledging that it had reached a settlement with the FTC. The other big change for Cricket Wireless is removing an 8Mbps speed cap on its cheaper 30, 40, and 55 plans.How much bandwidth Cricket Wireless can reliably provide using AT&T’s network. The FTC commissioner, Rohit Chopra, called AT&T’s actions a “massive fraud”.
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